iStudyBytes (“iStudyBytes”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect, why we use it, how it is used to provide our website and learning services, and the choices available to you.
1. Information we collect
Depending on how you use the website, we may collect:
- Account information such as your name, email address and authentication information.
- Course, enrolment, learning-access and progress information associated with your account.
- Order and payment-related information such as order IDs, payment IDs, transaction status and verification information. Payment credentials such as card numbers are handled by our payment provider and are not stored by iStudyBytes.
- Information you voluntarily provide when contacting us.
- Technical information such as browser/device information, approximate usage information and security logs where provided by our service providers.
2. How we use information
We use information to create and maintain accounts, authenticate users, provide purchased course access, process and verify payments, maintain learning progress, provide support, prevent fraud or misuse, improve the website, and comply with applicable legal obligations.
3. Payment processing
Payments are processed through Razorpay or another payment provider displayed at checkout. We use the information returned by the payment provider to identify and verify transactions and grant the purchased course access. We do not ask you to send card, UPI PIN, CVV or banking passwords to us.
4. Authentication and service providers
iStudyBytes uses third-party infrastructure and service providers, including Supabase for authentication and application data and Razorpay for payment processing. If you use Google sign-in, relevant authentication information is processed by Google and Supabase. These providers may process information according to their own privacy policies and terms.
5. Data sharing
We do not sell your personal information. We may share information with service providers when necessary to operate the website, process payments, provide authentication, maintain security, or comply with law. We may also disclose information when reasonably necessary to protect the rights, safety or integrity of iStudyBytes, our users or the public.
6. Data security
We use reasonable technical and organisational measures to protect account and transaction information. However, no internet transmission or storage system can be guaranteed to be completely secure.
7. Data retention and deletion
We retain information for as long as reasonably necessary to provide services, maintain transaction and accounting records, resolve disputes, prevent abuse and comply with legal obligations. You may contact us to request access, correction or deletion of personal information, subject to information that we are required or permitted to retain.
8. Children and students
iStudyBytes is an educational service. If a student is under the age required to independently consent to online services under applicable law, use of the service and purchase should be made with the involvement and consent of a parent or legal guardian.
9. Cookies and local storage
The website may use browser storage and similar technologies for essential functionality, such as maintaining a shopping-cart selection or supporting authentication. We do not use these technologies to sell personal information.
10. Changes to this policy
We may update this Privacy Policy when our services, technology or legal requirements change. The updated version will be posted on this page with a revised date.
11. Contact
For privacy questions or requests, contact us at hello@istudybytes.com.